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The KentPOS CARE PLAN
A System is the Working Together of Hardware, Software, Personnel and Procedures
When you need some extra service work just use our services by the hour. Your hours are valid for the life of your system, and may be used on multiple projects. We will endeavour to complete your job in the time allocated / estimated. If the job or request can not be completed within this time frame, we will advise you and provide you with the option of further hours / units.
We provide premium technical support via remote access, email and phone. Responses to Premium Support clients are given priority over standard support queries and are guaranteed within one business day.
Support
The KentPOS support team work around the clock to provide the best service available. We understand that your business may not work from 9 to 5 and neither do we!
KentPOS offer all clients the option of business hours support and 24/7 Premium Support. Our support lines are answered 24 hours a day, 7 days a week, 365 days of the year. It doesn't matter when you call us – our dedicated staff are always available.
We will offer technical and remedial support after hours, but not training or back office type issues. The majority of the issues encountered are easily fixed remotely or by simple trouble shooting over the phone. In order to provide support all customers are assisted with connecting their POS to the internet.
This will ensure that Your KentPOS System receives the highest level in customer support as well as overnight data backups. We take pride in our commitment to our clients and will never leave you hanging no matter what time of day or night, understanding you have your own business to run.
The 24/7 Support Number is only available to subscribers.
Go to Business Support
Sign In Premium Support
This Package for $2500 Setup and Installed May Only!
With your Kent Affiliated Subscription of KentPOS, Kounta or Shopify.
Conditions apply - Please send in your Menu to Confirm.
Who we Are and What we Do!
We are a proud Queensland Company established in 1966 and we are a full service provider who specialise in the Sale, Installation, Training, and Support for all kinds of Business who need our service.
Retail, Café & Restaurant Systems are our speciality.
We are also installing a lot of integrated Customer Tracking Systems, that allow You to email directly to them based on sales trends.
As we are business consultants we welcome a visit to your store for a free site audit to analyse the current setup, listen to your objectives and to then discuss with you what a KentPOS™ e-management system can deliver. We will focus on You and Your Brand first.
We service and support over 5000 customers of all shapes and sizes and for just about every industry – KentPOS™ also offers Australia 24/7 Technical Support and a 2 year warranty on almost everything we sell. Call us now to arrange a demonstration at your convenience on 38312327 or fill out the quick contact form for more information.
A System is the Working Together of Hardware, Software, Personnel and Procedures
Service Contracts (ECR) from $1 per day
Software Support Contracts from $1 per day
Complete Turnkey Solutions from $5 per day
Integrate your KentPOS™ e-management Solution to your Website & Digital Menu!
After Sales Support & Assistance Offered Ph: (07) 3267 7146
With over 50 years in the industry you can be assured that we have a cash register within your budget that can be programmed & setup to produce ATO approved tax receipts & journal reporting, with delivery & installation on time and will complement your every business requirement, along with on going support and training, as well as a trade back offer that ensures you are never left behind.
On site warranty / Staff Training / Tax status setup / Over Ring protection / Programmed Drawer Limits & Alarms / Staff accountability / Individually clerk & cashier reports / Hourly reports / Daily & Weekly sales accountability / Percentage of products sold reporting / Graphic Logo download / Electronic stock & inventory reordering / Delivery & Installation / Telephone, E-Mail & Remote assistance / On going maintenance & support contracts / How to Change GST rate on my Cash Register /
How to change GST on my POS
Kent Partner with many suppliers :
TYRO Eftpos Integration with KentPOS™ 
Watch the VIDEO HERE 